A week or so before Christmas, I was finishing an email to a far-flung family member who is usually in town for the holidays but, for obvious reasons, didn’t travel this year. I was signing it “xox” while also also talking to one of my children (which frequently affects my typing accuracy) so instead of the “x” key, my finger landed on the “s”. Instead of “xox”, I’d written “sos”. Instead of hugs and kisses, the message had become a cry for help. Isn’t that just 2020 in a nutshell?